If you need assistance, AVRIS offers multiple support channels. Choose the one that best fits your situation.
1. Live Chat (Recommended for quick help)
- Use the chat widget located in the bottom-right corner of the website
- Ideal for real-time questions and immediate assistance
- Available directly while browsing
2. Email Support
- Send your request to: support@avris.io
- Best for detailed inquiries, attachments, or non-urgent issues
- You will receive a response via email
3. Contact Form
- Submit a request via the help center form:
https://avristechnologiesltdhelp.zendesk.com/hc/en-001/requests/new - Useful for structured requests and tracking your ticket
- Allows you to provide all relevant details upfront
Response Times
Response times may vary depending on request volume and complexity. For urgent matters, using the live chat is recommended.
What to Include in Your Request
To ensure faster resolution, include:
- A clear description of the issue
- Relevant screenshots or error messages
- Your account or order details (if applicable)
If you have multiple questions, consider grouping them into a single request to streamline the process.