Cleaning your VR fleet is essential for maintenance, extending device lifespan, preserving hygiene, and ensuring learner comfort. Devices should be cleaned at the end of every session before being returned to storage.

Service Models:

• Full-Service: The organization’s support staff is responsible for cleaning the devices post-session.
• Self-Service: Learners are required to clean their own devices after use. (Ensure this protocol is clearly communicated to learners before their session begins).

Important Warning

⚠️ CRITICAL: NEVER USE ALCOHOL WIPES OR LIQUIDS ON THE VR LENSES. Touching the lenses with cleaning chemicals or alcohol will cause irreversible damage to the optics.

Step-by-Step Cleaning Guide

Materials Needed:

• Hand sanitizer
• Alcohol-based antibacterial wipes
• Microfiber cloths (single-use or reusable eyeglass cloths)

Procedure:

1. Sanitize Hands: Clean your hands thoroughly using hand sanitizer before handling the equipment.
2. Wipe the Plastics: Using an alcoholic wipe, gently clean the hard plastics, facial interfaces, and straps—specifically focusing on parts of the VR device that come into direct contact with the face and fingers.
3. Clean the Earphones: Use a fresh alcoholic wipe to carefully clean the earphones or external headphones.
4. Clean the Lenses: Using a dry microfiber cloth ONLY, gently wipe the lenses in a circular motion to remove smudges and oils. Do not press too hard.
5. Store: Once completely dry, return the headset to its designated, color-coded storage location and plug it in to charge.